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New Customer Win
Omnica’s latest new customer is a major UK fulfilment services company, Omnica’s second client in this sector. More news on new contracts and customer go-lives in early 2009. |
Direct Wines Live in the USA
November 2008. Direct Wines are live on Omnica and Dynamics AX in the USA. Business was brisk in the first weeks of trading. |
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If your company provides outsourced services for multi-channel retail, you will identify with the business imperatives of mail-order and e-commerce companies, as well as store-based MCR companies. In addition you have special requirements because you run MCR operations for several third party clients, not just for your own business. In Omnica MCR, multi-client requirements were designed in from the outset, not as an afterthought.
Flexibility. Omnica MCR and Dynamics AX let you respond quickly and cost-effectively to new client requirements, without expensive IT overheads.
Efficiency. Your business model depends on economies of scale and Omnica MCR delivers slick processes for high volumes of transactions, from call centre to warehouse.
Client separation. Omnica MCR lets each client exist in a separate Dynamics AX company, with complete flexibility over configuration settings and business rules, without impinging on any other client, but all within a single database environment.
Cross-client resource management. Despite client separation at the transaction level, Omnica MCR lets you optimise resources such as labour and warehouse space, and allocate tasks such as stock movements, on an enterprise-wide basis. No need to ever log-on to separate systems.
Client reporting. Dynamics AX provides comprehensive SQL-server based reporting facilities making it easy to provide online client access to KPIs as well as individual transactions.
Seasonality. To reduce the costs of using seasonal labour in your business, Omnica's familiar Microsoft based user-interface and intuitive functions ensure a short learning curve, so that staff are productive much more quickly.
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