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Ability to service customers as they want to be dealt with |
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Rapid customer and item lookup capability |
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Links with your website or product image/data bank so that sales person can have as much information as the customer, if not more |
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Create new customer accounts on the fly using integrated addressing data |
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Integrates with information from direct marketing campaigns |
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Slick, efficient keying or order details. No unnecessary input and intuitive sequence. Enter an order in 25 seconds. |
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Template orders further reduces keying when likely contents of the order is known (based on Marketing code or customer account details) |
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Upsell/cross sell prompting based on sophisticated promotional rules |
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Automatically prompts or adds supplementary items |
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Automatically applies substitutions |
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Accurate availability/delivery promise information |
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Real-time online credit card authorisation |
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Records lost order demand |
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Update/amend existing orders |
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Access to comprehensive range of customer history and CRM facilities |
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Eliminates unnecessary parcel shipments |
